Question 1

Will clients know Gold is involved?

Accepted Answer

Reporting, communications and templates carry your brand. We operate on your email domain and inside your tools, while you keep the client relationship and commercials.

Question 2

How quickly can you start?

Accepted Answer

Around two weeks from a signed engagement. The first week covers access, branding, tools and context. The second covers shadowing and handover. After that we are operating rather than observing.

Question 3

What does managed delivery cost?

Accepted Answer

It is scoped to the problem rather than sold off a rate card. Managed delivery runs on a management fee, with delivery resource charged separately and added only when projects need it.

Question 4

Who owns client relationships and commercials?

Accepted Answer

You do. Gold runs the delivery function end to end under your brand, while you retain the client relationship and commercials.

Question 5

What if we outgrow managed delivery?

Accepted Answer

We transition delivery into your business cleanly. Managed delivery can stabilise things and fractional leadership can stay on for oversight once the function is steady.